About CP
The Communications Program (CP) is responsible for the enterprise-wide delivery of communication services. Examples include Agency Wide Area Network, Local Area Network, Collaboration Services, and Center Services as requested.
CP staffing is primarily drawn from the three Host Centers – ARC, GSFC and MSFC:
- Marshall Space Flight Center (MSFC) provides leadership for the overall program management, administrative and financial management, and management of the corporate communications services
- Ames Research Center (ARC) provides cross-cutting integration and leadership in the areas of IT security, research networking, emerging network technology and innovation, enterprise architecture, and project management governance
- Goddard Space Flight Center (GSFC) provides leadership for the overall management of the mission communications services
CP utilizes NASA Integrated Communication Services (NICS), as the main support for provision of these services.
About CP and NICS
- Agency WAN Services
- Agency LAN Services
- Russian Communication Services
- Network Security Services
- Agency Network Architecture
- Agency Video Services
- Center Unique Communications Services
- Communications and Network Innovation
- Communications Service Integration
CP staffing is primarily drawn from the three Host Centers – ARC, GSFC and MSFC
- Ames Research Center (ARC) provides cross-cutting integration and leadership in the areas of IT security, research networking, emerging network technology and innovation, enterprise architecture, and project management governance
- Goddard Space Flight Center (GSFC) provides leadership for the overall management of the mission communications services
- Marshall Space Flight Center (MSFC) provides leadership for the overall program management, administrative and financial management, and management of the corporate communications services
CP utilizes NASA Integrated Communication Services (NICS), as the main provider of these services.
How to get help
Order Services
To order or report an incident or problem with CP/NICS Services, contact the Enterprise Service Desk (ESD):
- URL: https://esd.nasa.gov
- Phone: 1-877-677-2123, Option 2
- Email: nasa-esd@mail.nasa.gov
Additionally, NICS has established Center Service Delivery Managers (CSDMs) and Customer Service Representatives (CSRs) at each center. These personnel are available to help with any questions on ordering or resolving problems associated with CP/NICS services.
To order or report an incident or problem with CP/NICS Services, contact the Enterprise Service Desk (ESD):
- URL: https://esd.nasa.gov
- Phone: 1-877-677-2123, Option 2
- Email: nasa-esd@mail.nasa.gov
For more information regarding communications services, refer to the Communications Program Services Document (CSD).
Additionally, NICS has established Center Service Delivery Managers (CSDMs) and Customer Service Representatives (CSRs) at each center. These personnel are available to help with any questions on ordering or resolving problems associated with CP/NICS services.